My husband and I would like to give the Tulsa Service Manager (Zach) a message and many thanks.
First of all thank you for sending Cody out today (3-9-26). That young man knows his stuff and he's very patient and kind. As old doggers we have a lot of questions and he takes the time to answer everyone of them.
On March 9th, Cody replaced the controler board on our system, added some iron out to the brine box and replaced the filters in our reverse osmoses unit. He then made sure the system would run before leaving.
Cody also explained how the ETF2300AIV would improve our system to remove the iron/rust from the water. We ended up purchasing the unit and it was installed by Cody on March 13th. I hope Cody recieves the commission for this sell, after all he is the one who sold it to us.
Zach, thank you. I know we were not very pleasant the other day and I sincerely apologize. You have a hard job.
The Tulsa Moore Water and Air group have always done exceptional installs for us. We are always pleased with their work and recommend them to all of our friends.
Eddie and Vicky Goodrum
Response from the owner:Thank you for your fantastic review, Vicky! We're thrilled to hear that both Colt and Cody provided excellent service during your installation and filter change. Your feedback regarding the option for sodium and potassium chloride pellets is appreciated and will be taken into consideration. It's wonderful to know that you are satisfied with your Moore Environmental System after three years. We look forward to continuing to serve you!